Compliance & policies

We are regulated by the CQC and committed to safe, transparent, person-centred care.

CQC rated Good

Registered with the Care Quality Commission

We protect clients from abuse and harm. All staff receive safeguarding training and know how to report concerns.

We take complaints seriously. Contact your branch manager or email info@clementshealthcare.co.uk. We respond promptly and learn from feedback.

Personal data is handled in line with UK GDPR. See our Privacy Policy for full details.

We comply with the Health and Safety at Work Act 1974 and maintain safe working practices for clients and staff.

We provide inclusive care regardless of age, disability, gender, race, religion or sexual orientation.

Trained staff follow strict protocols for medication prompts, records (MAR sheets) and escalation.

To schedule a no-cost, no-obligation home visit to discuss how we can help your loved one stay safely and independently in their home,