Case studies

Dianne is 75 years old and lives on her own in Sutton Coldfield. She had been getting some help from her family, but she is partially sighted and had been diagnosed with early stage dementia. Her family had become concerned about her high levels of confusion; they weren't sure whether she was going to be safe living alone but knew she'd enjoy a better quality of life if she remained in the home she loved. So they decided that the best option was to provide Dianne with live-in care.

At Clements Health Care, we understood Dianne's reticence; it's natural to want to remain as independent as possible. Our Care Consultant discussed the type of care Dianne would require, and we assigned a carer with background experience of looking after people with dementia, to assist with personal care, toileting, mobility, and general cooking and housekeeping duties.

Once Dianne and our carer Emily had built up trust, Emily's stay was extended for several weeks. An essential part of Dianne's acceptance of the new living arrangements was the way Emily had gently encouraged her to take up various activities she had once enjoyed. The family was overwhelmed with the friendship and encouragement their mother had received in continuing to do the things she loved.

Our social companionship service is most matched to individuals who will benefit from having the encouragement that someone is there with them to offer support when it is required. It also provides peace of mind for family members who are unable to regularly visit, as they know their loved one is being cared for.

Debra is 73 years old and lives in Dudley with her husband John, 70. John has a respiratory illness and uses oxygen most of the day and night. Debra is John's full-time carer and had become exhausted, struggling to find time to do the weekly shopping and housework while caring for her husband. Debra decided she would benefit from additional support; someone who could help around the house and build a relationship to give her the comfort and companionship she needs.

Clements Health Care helped Debra by providing respite and helping her maintain her independence. Our carers supported Debra with household duties, ensuring John was cared for when she went shopping and being there as a companion. This meant Debra was able to relax while John rested, giving her the peace of mind that there was always help at hand should she need it.